Yes, we offer a full refund within 30 days. Just email us at contact@gomagic.org or send a message to the live chat.
It’s a bit pricey for me. Can I get a discount?
If you are a student, retired, come from a low-income family or you live in a country with low wages, email us at contact@gomagic.org and we will consider the possibility of offering you a discount.
I have an activation code or a gift certificate. How do I use it?
If you have a coupon or a gift certificate that you might have received as a prize at a tournament, just begin a purchase and enter your code on the checkout page.
If you purchased a membership before the official platform release with a delay option, then you need to enter your activation code on this special page.
Can I upgrade my membership?
Yes, you can always upgrade your membership. Technically you will just buy a new membership and the system will automatically calculate the discount for unused days of your current one.
What will happen to my courses after the membership expires?
You will only lose access to the courses you received with the membership. Any courses that you purchased separately will remain available to you forever.
Will I have access to any courses that will be released after purchasing the membership?
Yes, any future courses and premium materials that get released while you are using the membership, will become available to you as well.
By what principle do courses receive Silver, Gold and Magic tiers?
Courses are tiered based on two parameters: difficulty and novelty. The newer and more advanced the course, the higher its tier and cost.
What premium materials are there?
The platform is growing constantly and in the future there will be different premium tools and materials: a modern joseki database, pro game database search, problem collections etc. We’ll add more information on these tools as they get released.
Can prices and conditions change?
Yes, we reserve the right to change prices and conditions in the future. However the number of membership features will keep on growing as new tools appear on our website.
Can I turn on automatic membership renewal?
Unfortunately for technical reasons it is not possible now. A membership can only be renewed manually.
My question is not on this list. What should I do?
Send us a message on the website, on Discord or email us at contact@gomagic.org. We’ll be happy to help you.
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To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
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